Method of confirmation and payment

Method of confirmation and payment

Method of confirmation and payment:

- To confirm the reservation, a deposit equal to the amount indicated on the estimate is required, variable according to the type of proposal, from 35% to 100% (early balance) of the stay.

- The deposit will be paid within 4 days by bank transfer or credit card. After 4 days we will cancel the reservation.

Tourist tax (excluded) in the amount of € 1.00 per day per adult (children up to 13.99 years excluded) will be required to pay in cash at check-in.

- The balance of the entire stay will be required upon check in upon arrival at the Fabilia - Milano Marittima Resort (subject to different conditions provided in the offer balance within 30 days before arrival or advance payment to the confirmation)

We accept the following payment methods: cash, checks, Bancomat, Visa, Cartasi and Mastercard. (NB: we do not accept credit cards belonging to circuits other than those mentioned above). Finally, remember that for payments in cash, there is a limit of € 3,000.00 per person. The difference must therefore be paid in the aforementioned ways.

Cancellation Policies and Modifications, Methods of Payment

The conditions of the holiday confirmed during booking and accepted in the contract "Booking Confirmation", upon arrival at the facility can not be changed or deducted, except for serious documented reasons.

The consumer has the right to withdraw without penalty and without specifying the reason, within ten working days from the moment of acceptance of the booking confirmation.


All bookings and deposits are "non-refundable"

The deposit will never be reimbursed monetarily, but you can insure your down payment thanks to our collaboration with Allianz Group within 24 hours of sending this booking confirmation.

If you choose not to insure your holiday with Allianz, the following conditions will apply in case of cancellation:

a) up to 10 days before the arrival date the penitential deposit can be recovered for a stay of equal duration to be carried out within the current season

b) from 9 days to 3 days before arrival, 50% of the penitential deposit can be recovered for a stay of equal duration to be carried out within the current season, and the remaining 50% will be withheld

c) from 2 to 0 days before the date of arrival the entire amount paid as a penitential deposit will be withheld

In case of early departure the following conditions will be applied:

d) the penitential deposit and the balance of the stay will not be reimbursed. Will be recounted the services used up to the time of departure by applying the list prices without discounts and will also be charged the amount corresponding to 3 nights according to the price list. Any remaining amount can be recovered within 1 year.

Art. 20 Place of jurisdiction: For any dispute arising from this contract, whether related to its execution, as to its interpretation, including those concerning its validity and effectiveness, none excluded and excepted, the Court of Forli will have exclusive jurisdiction

My Card
  • My Day: while spending your holiday with us, your family card is loaded with 50 € daily, this way you accumulate a credit that you may decide to use for your next holiday or for your extras at the bar. The total amount will be deducted during your next stay in one of Family Hotels Italia’s structures, except in the affiliates ones.
  • My Bonus: 10% off the total amount confirmed for a booking of at least 1 night. This discount is not cumulated with other current offers.
  • My Fidelity: have you been a guest for 3 years one after the other? Then you get 20% off and you don’t need to send a deposit. For stays of at least 7 nights.



  • My Discovery: 10% off all outings organised in the surroundings, if any, within easy reach from Family Hotels Italia’s structures.
  • My Funny: pre-sale of discounted tickets to top theme and amusement parks within easy reach from Family Hotels Italia’s structures.
  • My Fashion: 10% off the shopping in the Family Hotels Italia’s partner boutiques or shops 
  • My Transfer: 10% to 30% off, according to distance, for transfers carried out by one of Family Hotels Italia’s partner transport companies
  • My Funky: children have fun, but parents want to take their jollies too! We offer you discounted tickets to top discos partners of Family Hotels Italia’s structures. Does it sound amazing? Don’t worry and come on holiday, let us arrange all the rest!
Loads of offers in a single card!

The new My Family Card is designed to offer the best bargains to you and your family. Through the loads of services offered by our All Inclusive Free Bar & Food 24h® Experience  Formula you book now and then you can forget your wallet. From Trentino to Apulia, you can try one or all the structures of the Family Hotels Italia collection. Start enjoying all the advantages of your personal My Family Card!

find out all inclusive price

Find out where we are